This is an editorial guide provided for information only. fortunegames.com is an online slots site and is not affiliated with, nor an agent of, the National Lottery, Allwyn or People’s Postcode Lottery. Prizes, odds and ticket prices are set by the relevant operator and can change — always check the official site for the latest details.
Where & How to Collect Your Lottery Winnings (UK)
How you collect a UK lottery prize depends mostly on how much you've won and whether you played online or in a shop. Here's the breakdown.
Smaller prizes
If you played online, smaller prizes are paid straight into your National Lottery account automatically, and you can withdraw to your bank. For tickets bought in shops, smaller amounts can be claimed over the counter at any National Lottery retailer.
Mid-range prizes
Larger amounts that a shop can't pay out are typically claimed at a Post Office, or by post using a prize claim form, with the money paid to you directly. Exact thresholds are set by the operator and can change.
The biggest prizes
The top-tier prizes are handled by appointment with the National Lottery's winners' team and paid by bank transfer, usually after a verification step. This is also when winners are offered guidance and the choice over publicity.
What you'll need
You'll need your winning ticket — signed, if it's a physical one — and valid photo ID. Remember the 180-day claim window. For what to do immediately after a big win, see our guide on what happens when you win.
Frequently asked questions
How do I get small prizes?
They're paid into your online account automatically, or claimed in shops for smaller amounts.
How are large prizes paid?
By appointment and bank transfer for the biggest tiers, with ID checks.
What do I need to claim?
Your winning ticket (signed) and valid photo ID.
Related guides: what happens when you win, tax on lottery winnings and how to play EuroMillions.