Reels Casino is a popular online gambling platform committed to providing a responsible and enjoyable gaming experience for its customers. With its wide range of casino games, exclusive offers, and user-friendly interface, it's no wonder that Reels Casino has attracted a loyal following of gaming enthusiasts. In this comprehensive review, we will explore various aspects of Reels Casino, including its commitment to responsible gambling, game offerings, promotions, VIP scheme, mobile compatibility, customer support, and more.
Responsible Gambling at Reels Casino
Reels Casino is dedicated to promoting responsible gambling and ensuring that its customers enjoy a safe and secure gaming environment. All players must be 18 years or older to register and place bets on the platform. In compliance with the UK Gambling Commission (UKGC) regulations, Reels Casino requires proof of age and ID from all customers. Accounts will be suspended until satisfactory documentation is provided.
Reels Casino is operated by BXO Holdings Ltd and holds a license from the UKGC under account number 57245. The company's registered office is located at Office 9 Dalton House, 60 Windsor Avenue, London, SW19 2RR.
For those struggling with gambling problems, Reels Casino encourages players to seek help and support from organizations like GambleAware, which can be reached at https://www.begambleaware.org/ and 0808 8020 133.
Wide Range of Casino Games
Reels Casino offers an extensive collection of casino games to suit all tastes. From traditional old-school machines like Bar X and Bullion Bars to the latest high-definition games such as Fishing Frenzy, Eye of Horus, Black Knight, and Rainbow Riches, players are spoilt for choice. The platform continuously updates its game content, ensuring that customers never miss out on new releases.
Popular slots developers like Yggdrasil and Netkan also have their finest games featured on Reels Casino. Yggdrasil is known for its visually stunning slots like Vikings Go Berzerk and Cyrus the Virus. Netkan, on the other hand, offers exclusive slots such as Shamrock n Roll, Mayan Marvels, and Get Fruity.
In addition to slots, Reels Casino also caters to card game enthusiasts, with games like pontoon, Oasis poker, and Texas hold 'em. The platform also boasts a wide selection of live dealer games, including various versions of roulette, baccarat, casino hold 'em, blackjack, and Caribbean stud.
Convenient Payment Options
Reels Casino provides its customers with convenient payment options for both deposits and withdrawals. Players can use their debit cards to make transactions through the platform's secure payment terminals provided by Playsafe systems. The minimum deposit amount is £10, and there are no fees for deposits unless using Boku.
The platform also supports alternative payment methods like Paysafecard, Neteller, Skrill, and several other popular European e-wallets. The minimum withdrawal amount is £20 per day, with a maximum limit of £5,000 per month. Withdrawals typically take up to three days to be processed before being paid out.
Promotions and Rewards
Reels Casino offers various promotions and rewards to keep players engaged and entertained. Customers can enjoy quality coffee, drinks, and free snacks at the casino's venues, with ongoing promotions like raffles and match play offers throughout the week.
By downloading the Reels Casino app, players can access promotional offers directly on their devices, find nearby venues, sign up for the rewards scheme, earn points on every visit, and redeem points on featured games. The app also keeps users updated on events and promotions happening at their local venues.
Keep in mind that players must be 18 or older to download the app and participate in promotions. Responsible gambling is always encouraged.
VIP Scheme at Reels Casino
To join the VIP scheme at Reels Casino, players need to opt-in via their profile. Unlike many online casinos, users are not automatically enrolled in the program. To qualify, a minimum deposit of £2,000 or foreign currency equivalent is required.
VIP members enjoy numerous benefits, including a personal account manager, exclusive promotions, gifts, faster withdrawal times, and higher deposit limits. The VIP scheme features five levels, starting with Silver for a £2,000 deposit and progressing to Gold, Premiere, and Elite levels with higher deposit requirements.
While the VIP scheme offers attractive perks, it's worth noting that the withdrawal maximum limit may be a concern for high roller customers. Details about the gifts awarded to VIP members are not readily available, making it difficult to assess the full value of the scheme.
Reels Casino's platform is designed to work seamlessly on mobile and tablet devices as well as laptops and desktops. The mobile interface is clean and user-friendly, with a convenient drop-down menu and large images of the slots that are easy to tap, even for those with larger thumbs. The live chat feature is also available on the mobile platform, and no download is required to enjoy the full range of games and features.
Reels Casino offers multiple customer support options to ensure a smooth gaming experience. In addition to live chat, players can contact the casino via a UK phone number available from 8 am to midnight. While not available 24/7, the phone support hours are longer than typical business hours, providing ample assistance for most players.
For non-urgent inquiries, customers can reach Reels Casino via email, although a response may take up to 24 hours. The platform also offers an extensive FAQ section, which may address common questions and concerns.
Reels Casino Slots Ltd is a private limited company based in Dagenham, United Kingdom. The company started trading on 2 June 2015 and is registered under number 09618666. As of June 2021, Reels Casino Slots Ltd employs 24 people and operates in the gambling and betting activities sector.
Reels Casino offers a diverse range of gaming options, mobile compatibility, and decent customer support. However, the exclusivity of its VIP Club and limitations on withdrawal amounts may deter some high roller customers. Overall, Reels Casino provides an enjoyable gaming experience, but players seeking a more comprehensive VIP program may wish to explore alternative platforms.
Remember, always play responsibly and seek help if you experience any gambling-related issues.