My Arkade is a leading online casino brand committed to providing a safe and enjoyable gaming experience for its customers. Operating under strict UK regulations, My Arkade offers a wide range of exciting games and services that cater to the preferences and tastes of various players. In this comprehensive review, we will delve into the various aspects of My Arkade, including its ownership, licensing, game selection, customer support, and more.
Company Background
My Arkade is operated by BXO Holdings Ltd and is licensed and regulated in Great Britain by the Gambling Commission under account 57245. The registered office of the company is at Office 9 Dalton House, 60 Windsor Avenue, London, SW19 2RR.
As a brand committed to supporting Responsible Gambling, My Arkade requires its customers to be 18 years or older to register and place bets. In compliance with the new UKGC rules, the company is obligated to ask for proof of age and ID from all customers. Until satisfactory proof of age and ID is provided, the customer's account will remain suspended.
Responsible Gambling and Security Measures
My Arkade takes the issue of responsible gambling very seriously. To this end, it actively promotes responsible gambling practices and works closely with organizations such as GamStop and GambleAware. Additionally, the website features a GamStop logo at the bottom of its home page, signaling its commitment to responsible gambling.
In terms of security, My Arkade employs modern encryption and security practices to ensure the safe and secure transfer of money. All transactional data on the site is SSL encrypted, ensuring that your registration information, financial data, and gaming history remain confidential and protected. Furthermore, My Arkade does not share any customer data with third parties not involved in the operation or regulation of the casino.
Contact Information
My Arkade prides itself on providing exceptional customer support to its players. If you have any questions or concerns, the site encourages you to first consult its FAQ page, game rules, and Terms & Conditions. If you are unable to find the answer to your query, you can contact the My Arkade customer support team by email at support@myarkade.co.uk. All customer queries are typically answered within two business days.
It is important to note that, for security reasons, My Arkade's call center staff do not have access to players' personal data or gaming history. Their primary role is to provide support and, when necessary, forward your query to the relevant department within the casino.
Game Selection
My Arkade offers a diverse range of exciting games to cater to different player preferences. The site primarily features slot games, with a particular focus on the classic BAR-X collection by Realistic Gaming. These games allow players to choose between low, medium, and high volatility settings, with potential payouts of up to £7,500 on each spin for high rollers.
Aside from slot games, My Arkade also offers a modest collection of table games such as 3D Baccarat and multiple variants of Blackjack. This ensures that players looking for a more traditional casino experience can find something to suit their preferences.
Local Arcade Jackpots
One unique feature of My Arkade is its local arcade jackpots. These jackpots are awarded to players spinning specific online slot games at regular intervals, providing an additional layer of excitement and anticipation for players. The availability of these jackpots sets My Arkade apart from other online casinos and adds an extra dimension to the gaming experience for its customers.
Deposit and Withdrawal Methods
Although My Arkade is relatively new to the online casino scene, it has already established itself as a trusted partner of GamStop and GambleAware.org. As a result, players can expect a range of secure and reliable deposit and withdrawal methods. However, specific details about the payment methods supported by My Arkade are not currently available on the site or any trusted third-party websites.
Nevertheless, given its commitment to responsible gambling and partnership with reputable organizations, My Arkade is likely to support a variety of popular payment methods that enable players to set their own deposit limits and advocate for responsible gambling practices.
Licensing and Regulation
As mentioned earlier, My Arkade is licensed and regulated by the UK Gambling Commission under account 57245. The site operates under a white-label agreement with BXO Holdings Ltd, which has its registered office at 1st Floor Woodberry House, 2 Woodberry Grove, North Finchley, London N12 0DR.
By operating under strict UK regulations, My Arkade ensures the highest possible levels of security and trust for its players. This commitment to maintaining a safe and secure gaming environment has helped My Arkade establish itself as a trusted online casino brand.
Trustworthiness and Reputation
My Arkade has garnered a reputation as a reliable and trustworthy online casino, earning a 4-star trust rating. This trust rating is based on factors such as customer support efficiency, speed of payouts, website security, and the operator's commitment to responsible gambling practices, among others.
Although a Trustpilot review page for My Arkade does not yet exist, the site has managed to build a solid reputation within the online gambling community thanks to its adherence to strict UK regulations and commitment to responsible gambling.
Pros and Cons of My Arkade
As with any online casino, My Arkade has its pros and cons. Some of the key advantages and disadvantages of the site are as follows:
Pros:
- Strict adherence to UK regulations.
- A diverse range of classic slot games.
- Local arcade jackpots for added excitement.
Cons:
- Limited game selection outside of slots.
- No welcome bonuses or promotions for new players.
Conclusion
While My Arkade may not offer the same range of games and promotions as other online casinos, it still provides a safe and enjoyable gaming experience for its customers. The site's commitment to responsible gambling and adherence to strict UK regulations make it a reliable and trustworthy choice for players seeking a secure online gambling environment.
In the future, it would be beneficial for My Arkade to expand its game selection and improve its customer support services. However, as a relatively new online casino, it has already made significant strides in establishing itself as a reputable and trusted brand within the industry. Only time will tell if My Arkade can continue to grow and compete with more established online casinos.