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Moongames.com is an online gaming platform that offers a wide range of games, promotions, and bonuses to its players. This article provides a comprehensive review of Moongames.com, covering various aspects such as game selection, customer support, withdrawal times, and player experiences. The information presented here is gathered from multiple sources to provide an in-depth and unbiased analysis of the platform.

Game Selection

One of the highlights of Moongames.com is its extensive game selection. The platform offers a variety of games to suit different preferences, including slots, table games, live dealer games, and progressive jackpots. Players can expect to find popular titles from well-known software providers such as NetEnt, Microgaming, and Evolution Gaming. The wide range of games ensures that players have a diverse and enjoyable gaming experience while using the site.


Slots are a significant part of Moongames.com's game portfolio, with various options available for players to choose from. The platform offers classic slots, video slots, and progressive jackpot slots, catering to different player preferences. Some popular titles include Starburst, Gonzo's Quest, and Mega Moolah.

Table Games

Moongames.com also offers a variety of table games for those who prefer traditional casino games. Players can find classic games such as blackjack, roulette, baccarat, and poker. The platform also provides multiple variations of these games, allowing players to choose the version that suits their taste and skill level.

Live Dealer Games

For players seeking a more immersive gaming experience, Moongames.com offers live dealer games powered by Evolution Gaming. These games feature professional dealers in real-time, providing an authentic casino experience without leaving the comfort of one's home. Live dealer games available on the platform include live blackjack, live roulette, and live baccarat.

Promotions and Bonuses

Moongames.com is known for its attractive promotions and bonuses, which help enhance the overall gaming experience for players. The platform offers a variety of promotions, including welcome bonuses, deposit bonuses, and ongoing promotions for existing players.

Welcome Bonus

New players at Moongames.com can take advantage of a generous welcome bonus. This bonus typically includes a match deposit bonus, free spins, or a combination of both. The specific details of the welcome bonus may vary, so it's essential to check the platform's promotions page for the latest information.

Deposit Bonuses

Moongames.com also offers deposit bonuses for players. These bonuses can come in the form of a percentage match on deposits, free spins, or cashback offers. As with the welcome bonus, the specific details of deposit bonuses may vary, so players should check the promotions page for the latest information.

Ongoing Promotions

In addition to the welcome bonus and deposit bonuses, Moongames.com offers ongoing promotions for existing players. These promotions can include weekly or monthly offers, special events, and loyalty programs. To stay up-to-date with the latest promotions, players should regularly visit the platform's promotions page or subscribe to its newsletter.

VIP Program

Moongames.com offers a VIP program for its loyal players, providing exclusive benefits and rewards. The VIP program features different levels, with each level offering unique perks such as personalized customer support, faster withdrawal times, and exclusive bonus offers. Players can progress through the VIP levels by accumulating loyalty points, which are earned by playing games on the platform.

Customer Support

Customer support is a crucial aspect of any online gaming platform, and Moongames.com is no exception. The platform offers various customer support options, including email, live chat, and telephone support. Players have reported positive experiences with the customer support team, noting their professionalism and willingness to help.

Email Support

Players can contact the Moongames.com customer support team via email at connect@bestloyaltyteam.com for general inquiries or account-related issues.

Live Chat

For immediate assistance, players can use the platform's live chat feature, which is available on the website. This option allows players to connect with a customer support representative in real-time, ensuring a quick resolution to any issues or questions they may have.

Telephone Support

Moongames.com also offers telephone support for players who prefer a more personalized assistance method. Players can reach the customer support team by calling the platform's dedicated support number.

Withdrawal Times

One of the critical factors to consider when choosing an online gaming platform is the withdrawal times. Moongames.com has received mixed reviews regarding its withdrawal times, with some players reporting fast payouts while others experiencing delays.

PayPal Withdrawals

For players using PayPal as their preferred withdrawal method, the platform's withdrawal times can vary. Some players report receiving their funds within 24 hours, while others have experienced delays of up to 3 days or more.

Card Withdrawals

Withdrawals made using credit or debit cards can take longer than PayPal withdrawals, with some players reporting waiting times of over a week. It is essential to note that these withdrawal times may be influenced by factors such as verification processes, withdrawal limits, and the player's bank.

Player Experiences

Overall, Moongames.com has received a mix of positive and negative reviews from its players. Many players praise the platform's game selection, customer support, and promotions, while others express dissatisfaction with the withdrawal times and payout percentages. It is essential to consider these reviews while acknowledging that individual experiences may vary.

Positive Experiences

Many players have had positive experiences with Moongames.com, highlighting the platform's extensive game selection, exciting promotions, and responsive customer support. Some players also report receiving life-changing winnings on the platform, adding to the overall positive experience.

Negative Experiences

On the other hand, some players have expressed dissatisfaction with Moongames.com, primarily citing the platform's withdrawal times and payout percentages. These players report experiencing delays in receiving their winnings and feel that the platform's payout percentages are lower than those of other online gaming sites.


Moongames.com is an online gaming platform that offers a wide range of games, promotions, and bonuses. While the platform has received mixed reviews regarding its withdrawal times and payout percentages, it remains a popular choice for players seeking an extensive game selection and exciting promotions. It is essential for players to weigh the positive and negative aspects of the platform and consider their individual preferences when deciding whether Moongames.com is the right choice for them.